Merchant Account Services

Merchant Services Glossary - Letter H

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Hard Copy
Data in paper form.
Help Desk
Services provided to the merchant by an acquirer, sometimes through a third party processor. The help desk responds to terminal problems, provides repair or replacement, and assists the merchant with questions about the point-of-sale equipment or authorization procedure.
Highly Suspect Merchant
A merchant location where an unusually high number of suspect transactions have occurred in proportion to the merchant’s total transaction volume.
Hologram
A laser-created photograph that creates a three-dimensional image that is used as an anti-counterfeiting measure on bankcards.
Honor
A regional debit network.
Host
A computer or CPU used to process transactions.
Host Based
Software protocol. The sales are stored at the Host.
Hot Card
A card account on which excessive use in occurring, often an indication that the card (or account number) has been stolen.

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