Comments on: Authorize.Net Drops the Ball on International AVS http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/ A blog about merchant accounts and merchant services Sat, 10 Jul 2010 02:56:09 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Angela Welsl http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/comment-page-1/#comment-17432 Angela Welsl Sun, 09 Mar 2008 20:27:47 +0000 http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/#comment-17432 I just launched a website specializing in unlocked mobile phones we currently only sell in the UK and Europe. So guess who our merchant gateway is with. You bet ya, the lose all your money cant complete one sale AUTHORIZE.NET I would like to thank them for the more than $25,000 in sales I have lost in the last week due to their AVS mismatch. I found out yesterday and turned it off thinking turning AVS off would work. well still no orders can go through. It is sunday so I dont know if maybe their systems just hasn't updated my settings. Needless to say they will get a piece of my mind come monday. Can't I sue them for this? I will also have to yeall at who ever set me up with them because I made it well aware that i sell only to UK and europe. Every sale I could have possible had was declined due to AVS mismatch. I spend 200 a day in payper clicks and can't even make that money back because of authorize.net. How nice- I just launched a website specializing in unlocked mobile phones we currently only sell in the UK and Europe. So guess who our merchant gateway is with. You bet ya, the lose all your money cant complete one sale AUTHORIZE.NET I would like to thank them for the more than $25,000 in sales I have lost in the last week due to their AVS mismatch. I found out yesterday and turned it off thinking turning AVS off would work. well still no orders can go through. It is sunday so I dont know if maybe their systems just hasn’t updated my settings. Needless to say they will get a piece of my mind come monday. Can’t I sue them for this? I will also have to yeall at who ever set me up with them because I made it well aware that i sell only to UK and europe.

Every sale I could have possible had was declined due to AVS mismatch.

I spend 200 a day in payper clicks and can’t even make that money back because of authorize.net.

How nice-

]]> By: Trace http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/comment-page-1/#comment-17128 Trace Fri, 07 Dec 2007 19:30:56 +0000 http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/#comment-17128 Having the same problem..... this is about par for our experience with authorize.net ... Having the same problem….. this is about par for our experience with authorize.net …

]]> By: sck http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/comment-page-1/#comment-16877 sck Sun, 28 Oct 2007 20:13:59 +0000 http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/#comment-16877 Maybe I spoke too soon, just got other orders rejected with AVS mismatch... Maybe I spoke too soon, just got other orders rejected with AVS mismatch…

]]> By: sck http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/comment-page-1/#comment-16862 sck Sat, 27 Oct 2007 18:04:22 +0000 http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/#comment-16862 It appears Authorize.net may have finally fixed this. Just recently had Canadian orders get an exact match (X) with AVS when they would normally get rejected due to zipcode mismatch due to the flaw described in this post It appears Authorize.net may have finally fixed this. Just recently had Canadian orders get an exact match (X) with AVS when they would normally get rejected due to zipcode mismatch due to the flaw described in this post

]]> By: Fitch http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/comment-page-1/#comment-16233 Fitch Fri, 06 Jul 2007 16:20:23 +0000 http://www.merchant-account-services.org/blog/authorizenet-drops-the-ball-on-international-avs/#comment-16233 The transaction isn't necessarily declined. http://www.authorize.net/support/csfaqs/#142136 http://www.authorize.net/support/csfaqs/#144636 "It’s important to note that a transaction declined for AVS or CCV within the Authorize.Net system has still been approved by the card issuing bank and the requested funds will be placed on hold, thereby reducing the customer’s available credit. This is not an actual charge to the credit card and the bank will release the funds back to the card after the authorization expires (between two weeks and a month depending on the bank). If requested, a hold can potentially be voided by contacting the customer’s credit card issuing bank. You may also choose to accept and process the transaction anyway by submitting a Capture Only transaction." The transaction isn’t necessarily declined.

http://www.authorize.net/support/csfaqs/#142136
http://www.authorize.net/support/csfaqs/#144636
“It’s important to note that a transaction declined for AVS or CCV within the Authorize.Net system has still been approved by the card issuing bank and the requested funds will be placed on hold, thereby reducing the customer’s available credit. This is not an actual charge to the credit card and the bank will release the funds back to the card after the authorization expires (between two weeks and a month depending on the bank). If requested, a hold can potentially be voided by contacting the customer’s credit card issuing bank. You may also choose to accept and process the transaction anyway by submitting a Capture Only transaction.”

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